About Us
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Transdev, formally First Transit Incorporated, has been our Transportation Operator since 2000. Their professional attitude, friendly and courteous drivers are a big reason for the successes we have shared over the years.
We would like to add our deepest appreciation to our operator for their dedication to the transportation system since its inception.
Their support allows us to go down hills, up hills, roll along the level plain and around curves, stop at red lights and move ahead through the green.
About Our Transit Operator
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Transdev, formally First Transit Incorporated has been our Transportation Operator since 2000. Their professional attitude, friendly and courteous drivers are a big reason for the successes we have shared over the years.
We would like to add our deepest appreciation to our operator for their paper help dedication to the transportation system since its inception.
Their support allows us to go down hills, up hills, roll along the level plain and around curves, stop at red lights and move ahead through the green.
Our Services
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Deviated Route
CEATS has designed it’s public transportation routes to be deviated routes in order to accommodate the needs of more customers and to ensure all individuals have access to public transportation service. Route deviation requests are permitted on all routes.
Disabled/Senior Medicare Fare Programs
Riders who have a disability, who are 60 years of age or older (Senior Citizen), or who hold a Medicare card, can ride for half the regular fare on regular route service and/or on Route Deviation/Demand Response Service. Disabled Riders: To ride for half the regular fare, a Half Fare I.D. card is required. To acquire a Half Fare I.D. card, a note from a qualified health care physician stating your disability must be obtained. A Half Fare I.D. card can be purchased at the Chemung County Transit office, 1201 Clemens Center Parkway, Elmira, NY. The cost of the I.D. is $2.00. Senior Citizens: A picture I.D. card (Drivers License or other picture I.D. with proof of age) or a Gold Card is required each time you board.
Medicare
Persons on Medicare must show their Medicare card each time you board. CEATS offers curbside pick-up service through its Route Deviation/Demand Response Service Program. If you are a person living within 3/4 of a mile of a bus route, you may qualify for curbside service. The fare for Route Deviation is double the regular fixed route fare and is posted below. Each route deviation will cost double the regular fixed route fare.
Requesting a Route Deviation
Anybody can request a route deviation. Deviation requests may be scheduled by calling 607-734-5211. If you need a deviation to be picked up you must call least 24 hours in advance of your requested pickup. Riders who need a deviation when dropped off are allowed to request a deviation from the driver when boarding the bus. Deviation requests are limited to up a maximum 3/4 of mile from the established route. Each route deviation will cost double the fixed route fare, $2.00 for regular fare and $1.00 if you qualify for half fare. Deviation requests that result in damage to the bus or compromises the safety of the driver and other passengers will be denied.
Route and Stop Announcements
The Americans with Disabilities Act of 1990 ADA) requires the announcement of all time points and transfer points. CEATS Bus Operators will announce all such time points and transfer points listed on public schedules approximately 1/2 block in advance. Where more than one route serves the same stop, an announcement of that route by the Bus Operator will be made before the bus departs such point.
Service Appeals
If your request for Route Deviation service is denied, you may appeal the denial be registering a complaint with CEATS. Call 607-734-5211 to register your complaint or go on line to register your complaint at RideCTRAN.com
Trip Scheduling for Route Deviation
To schedule a Route Deviation trip, call our Customer Service Department at 607-734- 5211 between 8:00 a.m. and 5:00 p.m. For next day service, your request must be made by 5:00 p.m. the previous day.
Fares
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Route Service Fares for Regular Route Service (Effective 1/1/09)
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| Cash Fare Each Boarding | $1.00 | |
| Disabled Fare Each Boarding (CEATS Half Fare I. D. Card required) | $0.50 | |
| Senior Citizen Fare Each Boarding (60 yrs) | $0.50 | |
| (Picture I. D., Drivers License or other picture I. D. with proof of age or a Gold Card is required each time you board) | ||
| Medicare Card Fare Each Boarding | $0.50 | |
| Monthly Pass | $25.00 | |
| Monthly pass outlets: Erwin Town Hall, Corning City Clerk's office and Corning Community College Bookstore and Corning Chamber of Commerce | ||
| CCC Semester Pass | $85.00 | |
| A Semester Sticker is available for students at the Corning Community College Bookstore | ||
| Extended Service Fares | ||
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Route Service Fares for Deviation/Demand Response Service (Effective 1/1/09)
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| Cash Fare Each Boarding | $2.00 | |
| Disabled Fare Each Boarding (Half Fare I. D. Card required) | $1.00 | |
| Senior Citizen Fare Each Boarding (60 yrs) (Picture I. D., Drivers License or other picture I. D. with ..proof of age or a Gold Card is required each time you board) | $1.00 | |
| Medicare Card Fare Each Boarding | $1.00 | |
| Monthly or Semester Passes do not apply toward payment for Route Deviation Service (Bus Operators are not allowed to handle money or give change) | ||
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Monthly passes may be purchased at the following locations:
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| Erwin Town Hall | ||
| Corning City Clerk Office | ||
| Corning Chamber of Commerce | ||
| Corning Community College Bookstore | ||
Tips for Trips
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Here are some Tips to help prepare you for a successful trip using our Transit System.
Travel Training - Travel training is available for individuals with development disabilities. Call Chemung ARC at 607-734- 6151 to learn if you qualify.
Safety Tips - Take your seat as quickly as possible. Never change seats while the bus is moving. Wait until the bus departs your stop before crossing the street. Refrain from engaging in unnecessary conversation with the driver. No pets, except service animals.
Suggestions or Complaints -
If you encounter any difficulty, have suggestions, or complaints, please call 1-800-445- 4423.
Exact Change Please - Our bus operators are not allowed to handle money or give change. Please be sure to have exact change to pay your fare for each trip.
Monthly Pass- Unlimited ridership on any fixed routes within the month for which the pass is valid. Passes must be displayed each time you board and must remain in your possession for the entire trip. Pass' may be used by any member of you family.
Tokens- Tokens may be used in place of the $1.00 fare. Tokens may be purchased at: Chemung County Transit System, 1201 Clemens Center Parkway, Elmira, NY 14901.
