Title VI Civil Rights

Title VI Complaints

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance. The Federal Transit Administration requires CEATS Transit to use non-discriminatory practices in bus service.

If you believe you or others:

    • have been discriminated against due to race, color, or national origin
    • have been excluded from participation in or denied the benefits
    • have been subject to discrimination under any Steuben County Transportation service, program, or activity

You have the right to register a Title VI complaint by writing to or calling:

Here is how to get a hold of us.

Business Office
First Transit
1201 Clemens Center Parkway
Elmira, NY 14901
Monday - Friday
8:00 AM - 5:00 PM

Phone Numbers

System and Service Information - schedules and route information, fare and pass information, lost and found items, travel training, suggestions, comments and complaints:
607-734-5211 or www.rideceats.com

Advertising & Employment Opportunities: 
(607) 734-5212

FAX Number 
(607) 734-5207


Title VI Downloads

    • Download the Title VI Complaint Form here: (English)

Employment @ Transdev

The City of Corning contracts for and oversees the operation of the CEATS, its public transit system, and Transdev has been the City of Corning’s private transportation operator for many years. Transdev would like to acknowledge and thank our fine professional staff of Bus Operators, Maintenance Employees, Dispatchers, Office Staff, Supervisors, and Managers for their hard work and years of dedicated service. 

Customer service, like safety, is crucial to the way we do business. We provide cost-effective and high-quality service backed up by the best practices we’ve learned from five decades as an industry leader. Visit the Transdev website.


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